Driveway Specialists in Eastwood

A quality driveway specialist in Eastwood will provide a written workmanship guarantee for the installation, typically ranging from 3 to 10 years. Manufacturer-registered installers may provide additional product guarantees. Always obtain guarantee documents in writing before work begins.

A deposit of 10–25% is typical for driveway work where materials must be ordered. Never pay more than 25–30% upfront. The balance should be due upon satisfactory completion of the work. Paying in full before completion removes your main financial leverage if problems arise.

Raise the issues in writing as soon as possible, detailing the specific problems. Give the contractor a reasonable opportunity to remedy the defects. If they fail to respond adequately, you can escalate to their trade body (e.g. BALI) or their manufacturer scheme (e.g. Marshalls Register), or seek independent dispute resolution.

Yes. The Consumer Rights Act 2015 requires that services are performed with reasonable skill and care. If a driveway installation is defective, you are entitled to a remedy — repair, redo or a price reduction. Keep all written correspondence and documentation from the outset.

You can withhold payment for specific, documented defects that have not been remedied, but blanket refusal to pay can lead to legal action by the contractor. It is better to make payment conditional on specific items being resolved, confirmed in writing, and to seek dispute resolution through the appropriate body if agreement cannot be reached.